Distracted with Messaging IT Infrastructure
Business messaging (e-mail, calendaring, contacts, tasks) is the short-listed core service for all businesses. E-mail goes down and the hallways reverberate, or these days more likely the open-plan office echoes with CEO level down asking what the …
Money and resources are thrown at keeping e-mail delivery humming along. Budgetary planning for messaging has adjusted, bean-counter pupils barely dilate when IT managers talk messaging costs.
Can you pick the moment when IT messsaging infrastructure and service delivery became a core competency and focus for your business? Are you aware your business, regardless of whatever it is you are actually meant to be doing, is now officially in the e-mail service provider business?
You’ve mastered the technically difficult and resource-shifting skills in messaging. You are savvy with mailboxes, mobile e-mail, archiving, server utilization, DAS/SAN/NAS storage, virus filtering, and spam filtering.
Why? What was it your business does again?
Not entirely fair of me to position increasingly superfluous messaging infrastructure in this light, when just a few years ago email hosting providers did’nt have the business features and integration compared to internally hosted Exchange and Lotus Notes servers. Nor did you have the bandwidth, or quite sensibly the urge to lead the way.
Still, the main point is to seriously evaluate SaaS solutions for messaging. Certainly business features and capabilities are now competitive with Microsoft Exchange and Lotus Notes.
Why run your sideline messaging service provider business any longer than absolutely neccessary?
